1. Order Placement:
- Orders can be placed through our website: www.valorenterprises.in.
- Upon successful placement of your order, you will receive a confirmation email containing your order details.
2. Processing Time:
- Orders are processed within 1-2 business days after payment confirmation.
3. Shipping Methods:
- We offer various shipping methods to suit your needs, including standard shipping, express shipping, and expedited shipping.
- Shipping costs and delivery times vary depending on the selected shipping method and destination.
4. Delivery Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
- You can track the status of your delivery using the provided tracking number on our website or the respective courier’s website.
5. Delivery Address:
- Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delivery delays or issues.
6. Voucher Code for Agents:
- As a token of appreciation for your continued support, we are pleased to offer you a voucher code to use on our website.
- This voucher code can be used by authorized agents of Bersamalah Agri Traders when placing orders on our website.
- The voucher code will be sent to your registered email address within 2-3 business days after the successful delivery of your order.
7. Returns and Refunds:
- For information regarding returns and refunds, please refer to our Returns Policy on our website.
8. Customer Support:
- If you have any questions or concerns regarding your order or our shipping policy, please don’t hesitate to contact our customer support team at support@valorenterprises.com.
Thank you for choosing Valor Enterprises. We appreciate your business and look forward to serving you again in the future.